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Privacy Policy

At Junk Brothers, we take your privacy seriously. This page explains what information we collect, how we use it, and the steps we take to keep it safe.

Information We Collect

When you book a pickup or reach out to us, we may collect:

  • Your name, email, phone number, and address

  • Payment information (through secure processors like Stripe, PayPal, Venmo, Zelle, and Apple Pay)

  • Photos of the items you’d like removed (to help us give accurate quotes)

How We Collect It

You provide this information when you:

  • Fill out our booking form or contact form

  • Email or call us directly

  • Complete a payment through our supported apps

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 

How We Use It

We use your information to:

  • Schedule junk removal pickups

  • Send confirmations and updates

  • Provide customer support

  • Occasionally send marketing emails about our services

Sharing Your Information

We don’t sell or trade your information. We only share it with:

  • Payment processors (Stripe, PayPal, Venmo, Zelle, Apple Pay) to complete transactions

  • Google Analytics, which helps us understand how people use our website so we can improve it

Cookies and Tracking

Like most websites, our site may use cookies or similar technologies (installed by Wix) to improve your experience, track site usage, and help us see what’s working. You can usually control or disable cookies in your browser settings.

Keeping Your Info Safe

We keep your personal details secure by only working with trusted platforms and payment providers.

Contact Us

If you have questions about this Privacy Policy or how your information is used, you can reach us by:

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